No label, no packing slip, no problem.
In most operations an unidentified parcel is a black hole, and somewhere a customer is chasing a refund the brand cannot verify, so it gets paid blind. We document every one and use AI to match it back to its order.
AI match · 3 candidate orders, ranked by item, courier and timing
L. Chen · submitted 9 days ago
Confirm link →R. Okafor · submitted 22 days ago
J. Ellis · submitted 47 days ago
Illustrative example
Recovered stock and recovered refunds.
Documented the moment it is found
The parcel is photographed and logged as unmatched as soon as it is identified as having no readable label.
Matched by AI
Contents are compared with open returns by garment, size, order history and portal data, then candidates are ranked: best, possible, weak.
Verified before any refund
The return is confirmed against a real order before a refund is released, so nothing is paid on a parcel that never arrived.
Recovered refunds, too
Matching puts value back in your pocket twice: stock back on the shelf, and blind refunds you did not have to pay.
Three steps.
- 1
Document
The parcel is photographed and logged as unmatched the moment it is identified.
- 2
Match
AI compares the contents with open returns: garment, size, order and portal data.
- 3
Verify
The return is confirmed against a real order before any refund is released.
How it played out.
Real results from a fashion brand we process returns for. Client names are not published.
Recovered from returns in six months
Read the case study →Send us a small batch of returns.
We'll process them, record every parcel on camera, and show you exactly what you'd get.